Effective 8 October 2025

Refund policy

A full refund within seven calendar days of enrolment, if you have not opened the course material. Everything else is set out below in the order you are likely to need it.

A note on a contradiction we found and fixed. The old student guideline stated that “fees once paid will not be refunded”, which directly contradicted this policy's seven-day window. Both could not be true. This refund policy governs, and the contradicting line has been removed from the student guidance rather than left to be discovered by someone trying to cancel.

The seven-day window

You can cancel and receive a full refund of the course fee within seven calendar days of enrolment, provided you have not accessed or downloaded any course material.

Seven calendar days, not working days, counted from the date of enrolment rather than the date the batch starts.

What is not refundable

These are excluded from any refund, including one made inside the seven-day window:

Registration fees
Administrative charges
Accreditation fees
Physical materials that have already been shipped
Job-assistance, counselling or placement services once those services have started

If AORE cancels a course

If AORE cancels a programme, you are refunded in full within 14 business days. That refund is not subject to the seven-day window or to the exclusions above, and it does not depend on whether you have accessed material.

How to request a refund

Email info@aoreindia.com with your enrolment details, your payment receipt and the reason for the request.

We acknowledge the request within 2–3 business days and give a decision within 7–10 business days. Approved refunds are processed within 45 business days to the original payment method.

Transferring instead of refunding

You may transfer once to a future batch within six months of your original enrolment, instead of taking a refund. There is no charge for the first transfer.

You may also change to a different course by written application within 15 days of admission. Where the fees differ, the difference is payable or adjustable at the point of transfer.

After certification or placement

No refund is available once a certificate has been issued, or once you have been placed through the AORE placement cell.

Escalation

If you are not satisfied with the outcome of a refund request, it can be escalated to the Directors at info@aoreindia.com.

Questions about this policy

Write to info@aoreindia.com or call +91 93126 83206. Grievances are acknowledged within 2–3 business days and answered within 7–10.